Updated Code of Conduct (November 2023)
Approved by SDO on November 29, 2023
Distributed to Employees on December 20, 2023
Certifications are being executed by employees indicating they:
have read
understand
will comply with the Code of Conduct
Roll-out Letter to Employees from the President and Compliance Officer (Exhibit 1)
Distribute during the week of January 15, 2024
HHI’s objective as a responsible government contractor
The importance of the Code of Conduct
Creating a culture around compliance
Introducing the NAVEX based ethics and compliance systems
Outline the mandate for compliance training
Compliance Training Schedule Roll-out by January 31, 2024
Certifications and Commitment to Excellence
At Helping Hands Inc. (HHI), we pride ourselves on delivering exceptional commercial cleaning services backed by a highly trained and certified workforce. Our commitment to excellence is reflected in the certifications we hold, which demonstrate our adherence to industry-leading standards for environmental care, healthcare cleaning, and sustainable practices.
The quality of an organization lies in the skills of its employees. In ensuring the skill set of our employees are at an optimal level, Helpful Hands Inc. (“HHI”) implements year-round training programs for all levels of employees. Employees receive training through classes provided by Source America, ISSA, and through other qualified and certifying organizations offering training in the field of Janitorial and Hospital Cleaning Services. The diagram provided illustrates the certification areas held by HHI employees.
Our certifications include:
Certified Environmental Services Executive (CESE)
Recognizing professionals skilled in environmental services management and operational excellence.
Registered Environmental Services Executive (RESE)
Awarded to professionals excelling in leadership and comprehensive environmental services strategies.
Certified Healthcare Environmental Services Professional (CHESP)
Acknowledging expertise in maintaining safe and sanitary healthcare environments.
Trainer-Certified Healthcare Environmental Services Technician (T-CHEST)
Highlighting advanced skills in training healthcare cleaning teams to meet strict compliance standards.
Trainer-Certified Surgical Cleaning Technician (T-CSCT)
Validating capabilities in teaching effective surgical cleaning protocols to ensure patient safety.
ISSA Cleaning Industry Management Standard Green Building Certification
- An honor certifying our adherence to environmentally sustainable cleaning practices under the ISSA’s Green Building Criteria.
These certifications demonstrate our expertise and dedication to maintaining the highest standards in the cleaning industry. By continuously investing in training and professional development, HHI ensures that our team remains at the forefront of industry advancements, ready to serve our clients with skill and integrity.



Certified Environmental Services Executive

Registered Environmental Services Executive
Certified Environmental Services Executive
Maxette Arney
Chong Brown
Miriam Cruz
Ray Figueroa
Phillip Flores
Rene Gonzalez
Nicholas Hamilton
Nicholas Hamilton Amanda Krusmark
Allie Linton
Carrie Linton
Jerome Manansala
Johanna Mantanona
Maria Ortega
Wilson Pacheco
Barbara Rader
Ruth Robinson
Joseph Rodriguez
Renato Salvador
Britney Walker
Demond Walker
Registered Environmental Services Executive
Joseph LeBlanc
Judith Loredo
Felicia Williams


Certified Healthcare Environmental Services Professional
Nicholas Hamilton
Kyle Mathias

Trainer-Certified Healthcare Environmental Services Technician
Miriam Cruz
Rene Gonzalez
Barbara Rader
Felicia Williams

Trainer-Certified Surgical Cleaning Technician
Rene Gonzalez
Allie Linton
Joseph Rodriguez
